POLICY

This policy explains our basic rules for booking cancellation, date change, refund, and activity-related adjustments.

Cancellation

Guests can request cancellation by contacting our team through phone, WhatsApp, or email. Cancellation approval depends on booking date, travel date, package type, and resort terms.

Advance Payment

Advance booking amount may be non-refundable, partially refundable, or adjustable depending on the cancellation time and booking conditions shared during confirmation.

Date Change

Date change requests are subject to room availability. Extra charges may apply for weekends, holidays, peak season, or special package dates.

No-Show

If guests do not arrive on the booking date without prior notice, the booking may be treated as cancelled and no refund may be provided.

Activity Cancellation

Outdoor, water, and adventure activities may be cancelled due to weather, safety issues, water level, or government rules. Alternatives or adjustments may be provided depending on availability.

Refund Processing

Approved refunds will be processed through the original payment method or another agreed payment mode. Processing time may vary depending on bank or payment provider.

Contact Us

Address: Hasan Maad, Dandeli, Karnataka 581325
Email: dandelijungleresorts66@gmail.com
Phone: +91 9945438628